SUPPORT

Siftmd Support

If you run into trouble opening files, exporting documents, rendering diagrams, or installing the App Store build, reach out directly. Include your macOS version, Siftmd version, reproduction steps, and screenshots when possible.

Email Support
launch@seanai.space

Usually replies within 1-2 business days

Opening documents

Supports .md, .markdown, .mdown, and .txt. If a file fails to open, check the extension and macOS file permissions.

Code, diagrams, and math

Siftmd bundles Markdown parsing, syntax highlighting, KaTeX, and Mermaid rendering. For complex diagrams, verify the fenced code block language.

Exporting PDF / HTML / Handoff

Exports are saved to the location you choose. If saving fails, check folder permissions or disk space.

Refresh and updates

If the interface looks stale, reopen the document or restart the app. Once the App Store build ships, updates will arrive through the system channel.

What to include

macOS version
Siftmd version or install source
Steps to reproduce
Screenshots, sample Markdown, or export errors